Beginning in the early 1970’s, Jesse J. Giordana, a Baltimore businessman, began laying the groundwork to create what is today PCF, Inc.  Mr. Giordana’s telemarketing company had a high quality, results-driven reputation throughout the mid-Atlantic region, and was therefore able to attract the venerable New York Times as a client.  By 1981, this relationship expanded to create The New York Times’s first-ever outsourced customer service operation.  

The company soon added newspaper home delivery to its list of services; and in 1984, Jesse formally established Publishers Circulation Fulfillment, Inc., creating a national newspaper distribution and contact center platform to support The New York Times’s circulation efforts across the country.  In 1997, Jerry Giordana became the company’s President, and continued to build on PCF’s success in newspaper distribution and contact center services. Jerry added CEO to his title in 2001.

In 2001, PCF formed a strategic alliance with The Boston Globe and, in 2002, purchased Community Newsdealers Inc. (CNI), absorbing The Boston Globe’s entire newspaper distribution services and contact center operations.

Today, PCF serves over 60 publishing clients, offering newspaper distribution services and contact center services nationwide.  Clients include national, regional, suburban, foreign language and specialty newspaper publications, including some of the best-known brands in the country, such as The New York Times, The Boston Globe, The Wall Street Journal, The New York Post, New York Daily News, and Financial Times, to name a few.